Session: Digital Capitalism: Digital capitalism: ‘profitless accumulation’
and ‘free labour’
Tiziana Terranova, Free labor: producing culture for the digital
economy. Social Text, 18: 33-57, 2000.
David Hesmondhalgh, User-generated content, free labour and the
cultural industries. Ephermera 10 (¾): 267-384, 2010.
Biju Mathew, The neoliberal firm and nested subsumption: Labour
process transformations in the NYC taxi industry.Urban Studies 52(11):
2051–2071, 2015.
-C.A.
Instead of approaching internet as a disconnected
cyberspace, Terranova’s essay, written just before the dot com crash and the beginning
of web 2.0, attempts to look at internet as a “specific instance of the
fundamental role played by free labor” in the post Fordist advanced capitalism.
This allows her to link digital economy with the concept of social factory
theorized by the Italian autonomists.
Free labor is defined as something that is “simultaneously given
and unwaged, enjoyed and exploited” that is structurally linked to the
operation of the advanced capitalism and is not just an instance of capitalist
appropriation. Internet is a site where the new forms of labor- flexible,
collective intelligence, continuous re-skilling, freelance work etc. - have
come into being. Terranova’s main thesis then is to understand ‘internet’ and ‘outernet’-
the network of social, cultural and economic relationships surrounding internet
as part of the same network of postindustrial economy. Free labour, then
becomes a site where the new logic of value re-configures the binary between
producer and consumer.
Written in 2010, after the advent of web 2.0, Hesmondhalgh is
a sort of a response to Terranova’s 2000 piece. Web 2.0 was characteristically
defined by its emphasis upon user-generated content. Web 2.0 is the world of
Facebook, Youtube that most of our generation grew up on. A basic
question to pose is how does one understand one’s leisure activity on face book-
chatting, and other social activities, as form of labour?
Now, Hesmondhalgh resists the gesture to pair all forms of
labour with exploitation (Terranova too makes this distinction). a more important question for Hesmondhalgh’s is to understand if
the “people who sit at their computers modifying code are as ‘exploited’ as
those in the Indonesian sweat shops? To answer this question, Hesmondhalgh goes
into providing an analytical understating of the term ‘exploitation’ to say
that the “explanatory power of ‘exploitation’ rests on an ethical distinction
between legitimate and illegitimate forms of compulsion. Moving on from the ‘leftist’
critique of digital labour, Hesmondhalgh goes on to ask if unpaid labour is
always a problem. In direct response to Terranova, it is argued that “those who
undertook such unpaid digital labour might have gained a set of rewards for
such work” i.e. it insists that we have to hold on to the value of work done
for its own sake, or as ‘gift’ labour. The thesis is understandable but cannot be applied to capitalist conglomerates that came to dominate web 2.0. However, as a response to the question
posed in previous paragraph, Hesmondhalgh’s reference to a distinction between
user-generated content and user-generated data seems simplistic when one understand that on sites like Facebook et al all user generated content is user generated data. If one agrees that there is no one monolithic internet existing out there, one has to think about how being on Facebook et al is different from being on 4chan et al to ground Hesmondhalgh's main thesis.
Matthew’s paper, based on an ethnographic data on NY’s Taxi
industry looks at the transformation in labour process and extracts some “essential
aspects of a new regime of labour subsumption” which he argues can be used to
understand changing labour processes across industries. A neoliberal crisis of
70s is characterized as a crisis in real subsumption (full control over the labor
process) that made multinational capital to retreat to the formal subsumption
(absolute surplus extraction but no control over labour process). However,
according to Matthews this return of formal subsumption is simplistic. More
than a return, the crises allowed a complex and new structure of subsumption
that combined forms of both formal subsumption as well as real subsmumption. This
hybrid form is termed 'nested subsumption' by Matthew. Matthew’s analysis again
helps one imagine, what Anna Tsing calls, the bigness of neo liberal capital
without homogenizing the process. Also, it is interesting to note the flow of
information, real-time control etc made possible by new technologies etc
embodied via the material reality of the GPS system as structural to the idea
of the nested subsumption possible and links Matthew’s essay with the question
of digital economy and free labor on the internet. In a way, both Terranova and Matthew should be
seen as a response to Hesmondhalgh which is unable to bring forth the bigness
of the global capital and interconnections or to think if the negative aspects
itself are structural to the whole process.
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